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Last updated: [DATE]
Same note as the privacy policy: every [BRACKETED] field needs filling in by Mark and Danny, and this draft has not been checked by a solicitor. It's built to match how the site and booking system actually work, but terms and conditions are a legal document customers are agreeing to before they pay, so it's worth a proper review before it's relied on, especially the liability and refund sections, since a physical activity venue carries real risk that a generic template won't cover correctly.
Digz N' Lidz RC Experience Cafe is run by [DIGZ N' LIDZ LEGAL BUSINESS NAME], [BUSINESS ADDRESS]. By booking a session, ordering food or drink, or otherwise using this site, you're agreeing to these terms.
Family and group bookings are paid in full at the time of booking, based on how many people you're booking for and the session length each person picks. Your booking is confirmed once payment goes through, you'll get a confirmation email straight away.
Corporate and private event enquiries are handled separately, direct with our team, and may involve a different payment arrangement agreed at the time.
[CONFIRM POLICY: how much notice is needed to cancel or move a booking, whether refunds are given or only rescheduling, and what happens if a booking isn't cancelled and nobody shows up. This needs a clear, specific answer, not a placeholder, since it's one of the most common things a customer will actually check.]
Each tier you book is for a fixed length of time at the digging pit. If you'd like longer once you're here, extensions can be added on the day for an extra charge, subject to availability. Sessions that run over without an extension may need to be wrapped up so the next booking or walk-in can be seated.
[CONFIRM POLICY: any age restrictions on using the digging pit, whether children need to be supervised by a paying adult at all times, any safety rules for the pit itself (footwear, no glass, etc), and what happens in the event of an accident or injury. This is the section most likely to matter if something ever goes wrong, so it needs to be accurate to what actually happens on site, not generic wording.]
Food and drink can be ordered at your seat or table during your visit and are paid for at the time of ordering. [CONFIRM: allergen information process, e.g. whether it's listed on the menu or needs to be asked about at the till.]
Discount codes are valid as stated at the time they're issued, may have an expiry date or a usage limit, and can be withdrawn or changed at any time. Only one code can be used per booking unless stated otherwise.
We can refuse entry, end a session early, or decline a booking where reasonably necessary, for example for safety reasons or disruptive behaviour affecting other guests or staff.
These terms may be updated from time to time, for example if pricing, session structure, or policies change. The version live on this page at the time of your booking is the one that applies.
Get in touch through our contact page or email [CONTACT EMAIL]. See also our Privacy Policy for how we handle your data.
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