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Common Questions

FAQ

First time booking an RC sandpit session? These are the questions people actually ask before they visit, answered straight, no digging required.

What are your opening hours?

Wednesday and Thursday 11am–6pm, Friday and Saturday 11am–8pm, Sunday 11am–6pm. Closed Monday and Tuesday.

How do I book a session?

Book online through our booking page. Family and group bookings are confirmed instantly once paid in full. Corporate and private events go through an enquiry first, we confirm with you directly before any payment is taken.

How do I know which seat to go to?

About 20 minutes before your slot we'll email you again with your seat number. Head straight there and scan the QR code to start, no need to queue at the door. Staff can also point you over if you're not sure.

How does the RC sandpit work?

Each of our 16 seats has its own QR code. Scan it to start your session, choose your time, and you're off. You can also order food and drink straight to your seat from the same code.

What happens when my time runs out?

You'll get a prompt on screen to add more time if you'd like to keep going, paid instantly, no need to queue at the till.

Can I order food and drink during my session?

Yes, order directly from your seat's QR code and it will be brought straight to you.

Do you cater for corporate and private events?

Yes. Get in touch through our corporate enquiry page and we'll confirm the details with you before anything is booked.

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